[Strawbale] Our pre-fab straw bale company has really let us down

[Dave Howorth]

Hmm, Sandra sent me an offlist email before figuring out how to send
this to the list so apparently she is quite new or at least not very
used to email and to mailing lists, so I think we should cut her some
slack for that.

And as a self-builder myself, I value information about real-world
performance more than anything else. So while I have no idea who ORES is
and thankfully don't need to care, I wouldn't want to discourage such
postings. Anybody who feels hard done by can respond either here or in
the courts, so I don't see any harm.

Having said that, I've no idea what the actual situation is and I
certainly don't think it's a good idea for the EU to extend its
tentacles into ordinary contractual relationships in the way it has for
consumer relationships.

Regards, Dave

On Fri, 2014-07-04 at 19:59 +0200, Caroline Meyer White wrote:
> I am sorry guys, 
> To me this is quite inappropriate on a list like this. I hope Sandra
> feels that she got her emotions aired out, but to get into an issue
> between a company and a customer because of some delays on an open
> email list, no thank you. 
> Personally I do not need to hear the other side of the story, or more
> from this side. I hope that will be respected. 
> 
> 
> All the best to you all,
> Caroline
> 
> Mvh
> Caroline Meyer White
> 
> 
> Rådgivende bygningsdesign-ingeniør
> Friland 11
> 8410 Rønde
> Tlf.: 40761980
> 
> 
> 
> 
> 2014-07-04 18:45 GMT+02:00 Sandra Ward <sandra at algarvia.net>:
>         Dear Everyone:
>         
>         I just thought I would let you all know that we are building
>         our pre-fab straw bale house here in Belgium, and using a
>         certain pre-fab company.  They have really let us down.  They
>         have known for at least four months that we were going to move
>         in last month (because we cannot remain in the house we are in
>         as we had to give notice and it would cost us another $5000 to
>         remain here).  Well, not only could we not move in last
>         weekend, because not even one working toilet was in place, but
>         also because the floors were not done, neither shower nor
>         bathtub (we were promised at least one working toilet and a
>         working bathtub for that weekend), and there were no stairs.
>          Oh, and the electricity had not been installed yet (it still
>         hasn't).  Know what?  The company blamed ORES!  The project
>         manager (the company) said that it was ORES' fault because
>         they go on vacation from July-August every year!  I have the
>         email to prove it.  Today, the director of the company did not
>         show up for the m
>          eeting to go over the house with my husband.  He made the
>         appointment on Monday with my husband, for today, at 1500
>         Hours.  Instead, we had to call and call and finally he told
>         my husband that he "never confirmed the appointment!"  Well,
>         he never cancelled it, either!  Really, I would never
>         recommend this company to anyone.  They claim that they are
>         also the project managers.  Instead, they do things on a "plan
>         as you go" basis.  They didn't even know that the plumbers
>         never showed up today.  And, they weren't interested in making
>         them come.  It has gotten to the point that I don't even
>         believe anything the company staff tells me.
>         
>         I think that the EU should do more for home builders, like
>         they do for passengers on airplanes. If they don't keep their
>         word, if the work is late, then they should be made to pay
>         compensation to the customers.  This company said that we
>         would be able to move in before July 1st, and we are going to
>         be camping out in our new home because of them!  I will NEVER
>         recommend them to anyone.  Our architect has some interesting
>         things to say about this company, but I will let him say those
>         things.
>         
>         I hope all of you never go through this.
>         
>         Sincerely,
>         
>         Sandra
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