[Strawbale] Our pre-fab straw bale company has really let us down

[Caroline Meyer White]

I am sorry guys,
To me this is quite inappropriate on a list like this. I hope Sandra feels
that she got her emotions aired out, but to get into an issue between a
company and a customer because of some delays on an open email list, no
thank you.
Personally I do not need to hear the other side of the story, or more from
this side. I hope that will be respected.

All the best to you all,
Caroline

Mvh
Caroline Meyer White

Rådgivende bygningsdesign-ingeniør
Friland 11
8410 Rønde
Tlf.: 40761980



2014-07-04 18:45 GMT+02:00 Sandra Ward <sandra at algarvia.net>:

> Dear Everyone:
>
> I just thought I would let you all know that we are building our pre-fab
> straw bale house here in Belgium, and using a certain pre-fab company.
>  They have really let us down.  They have known for at least four months
> that we were going to move in last month (because we cannot remain in the
> house we are in as we had to give notice and it would cost us another $5000
> to remain here).  Well, not only could we not move in last weekend, because
> not even one working toilet was in place, but also because the floors were
> not done, neither shower nor bathtub (we were promised at least one working
> toilet and a working bathtub for that weekend), and there were no stairs.
>  Oh, and the electricity had not been installed yet (it still hasn't).
>  Know what?  The company blamed ORES!  The project manager (the company)
> said that it was ORES' fault because they go on vacation from July-August
> every year!  I have the email to prove it.  Today, the director of the
> company did not show up for the m
>  eeting to go over the house with my husband.  He made the appointment on
> Monday with my husband, for today, at 1500 Hours.  Instead, we had to call
> and call and finally he told my husband that he "never confirmed the
> appointment!"  Well, he never cancelled it, either!  Really, I would never
> recommend this company to anyone.  They claim that they are also the
> project managers.  Instead, they do things on a "plan as you go" basis.
>  They didn't even know that the plumbers never showed up today.  And, they
> weren't interested in making them come.  It has gotten to the point that I
> don't even believe anything the company staff tells me.
>
> I think that the EU should do more for home builders, like they do for
> passengers on airplanes. If they don't keep their word, if the work is
> late, then they should be made to pay compensation to the customers.  This
> company said that we would be able to move in before July 1st, and we are
> going to be camping out in our new home because of them!  I will NEVER
> recommend them to anyone.  Our architect has some interesting things to say
> about this company, but I will let him say those things.
>
> I hope all of you never go through this.
>
> Sincerely,
>
> Sandra
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